Meet the man who turned WhatsApp group into a Rs 6400 crore firm, got Rs 1600 crore from Mukesh Ambani, and now posted loss of…

In the vast landscape of Indian startups, one name stands out – Kabeer Biswas. His brainchild, Dunzo, started as a humble WhatsApp group and has now become a significant player in the delivery app scene. But what caught the eye of the richest man in India, Mukesh Ambani, and how did it lead to a massive investment? Let’s dive into the intriguing journey of Kabeer Biswas and the rise and challenges of Dunzo.

Mukesh Ambani’s Investment Magic

Mukesh Ambani, known for his strategic investments, has played a crucial role in the success stories of various startups across India. His discerning eye for potential led him to become a key investor in several thriving businesses, making him an influential figure in the startup ecosystem.

Dunzo’s Unconventional Origins

Dunzo’s inception is as unique as its name. Born as a WhatsApp group where customers casually post their orders, it exemplifies the unconventional paths that successful startups often take. From these humble beginnings, Dunzo’s evolution has been nothing short of remarkable.

Kabeer Biswas: A Tech Maverick’s Journey

Kabeer Biswas, the mastermind behind Dunzo, isn’t a typical tech entrepreneur. Starting his career in a plastic factory in Silvassa, he later pursued an MBA, acquiring essential business skills. His first startup, Hoppr, was eventually acquired by Hike, providing the momentum for his entrepreneurial journey.

Dunzo’s Growth Trajectory

Teaming up with Ankur Agarwal, Dalvir Suri, and Mukund Jha in Bengaluru, Kabeer embarked on the journey to turn Dunzo into a leading delivery platform. Initially catering to groceries and essentials, Dunzo predated the surge in instant delivery services seen today.

Mukesh Ambani’s Interest in the Unlikely

Mukesh Ambani’s attention was piqued by Dunzo’s unique approach. A delivery service that started in a WhatsApp group had captured the imagination of the business tycoon. This interest led to a substantial investment of USD 200 million from Reliance Retail, propelling Dunzo’s valuation to an impressive USD 775 million.

The Rollercoaster Ride: Dunzo’s Ups and Downs

Despite its initial success, Dunzo faced challenges in the subsequent years. The startup recently reported a substantial loss of Rs 1,800 crore in FY23, marking a 288% increase from the previous year. This financial setback has raised concerns about Dunzo’s future.

Executive Exodus and Financial Turmoil

Adding to Dunzo’s woes is the departure of several top-level executives, including co-founders, and financial struggles leading to delays in salary payments and mass layoffs. These events have created a challenging environment for the once-thriving startup.

The Present and the Future

Dunzo finds itself at a critical juncture. The once-promising venture is now navigating financial storms and internal challenges. The road ahead for Dunzo is uncertain, and the strategies it adopts will determine its fate in the competitive delivery service industry.


Kabeer Biswas’ journey from a plastic factory to the helm of a multi-million-dollar startup is a testament to the unpredictability of entrepreneurial success. Dunzo’s rise, fueled by Mukesh Ambani’s investment, showcases the innovation potential even in unconventional beginnings. However, the recent challenges faced by Dunzo highlight the volatile nature of the startup landscape.


Is Dunzo still operational despite its financial challenges?

Despite financial setbacks, Dunzo continues to operate, but the future remains uncertain.

What led to the departure of top-level executives from Dunzo?

The departure of executives is attributed to internal challenges and financial difficulties.

How did Dunzo’s valuation increase after Mukesh Ambani’s investment?

Mukesh Ambani’s investment of USD 200 million significantly boosted Dunzo’s valuation to over USD 775 million.

Are there plans for Dunzo to overcome its current challenges?

The article explores potential strategies for Dunzo’s future, but the path forward is uncertain.

Where can I get more information about Dunzo and its journey?

Stay tuned to reliable news sources for updates on Dunzo’s evolving story.